Using Digital Learning Solutions for Healthcare Training

Updated: Mar 22



What is Digital Learning?


What comes to your mind when someone uses the term “digital learning”? Do you envisage a class full of students looking at their laptop screens where an instructor is holding a live-stream class? Or do you imagine people tapping at their smartphone screens and going through a microlearning program?


Digital learning can be defined as any form of learning that can be delivered via digital/electronic means with or without Internet connectivity. Technology enables the delivery of eLearning and in the last two years wherein Covid-19 wreaked havoc globally, online and digital learning have worked as saviors for both instructors and students.


Digital Learning in the Healthcare Sector


Traditionally, the healthcare sector has been an industry, which has always embraced new technologies with great enthusiasm. Anything that simplifies the work of the primary healthcare staff and non-medical support staff has always been deployed by most establishments in the healthcare sector. Digital learning has been no exception and the last decade has seen a steady growth in the adoption of digital learning programs in the healthcare sector.


Use-Cases for Deploying Digital Learning in the Healthcare Sector


The healthcare sector is made up of companies manufacturing medicines, surgical product manufacturers, medical colleges and nursing schools, and finally the hospitals. The healthcare sector is staffed by skilled professionals and unskilled contractual workers. Right from the most highly skilled surgeon, duty nurse, receptionist, and ambulance driver; everyone is a part of the healthcare sector. Each of these individuals is an important part of the larger ecosystem focused on helping patients heal. It is important for these individuals to be trained effectively to do their jobs properly and to also provide opportunities for continuous professional development. How swiftly they work can really make the difference between life and death in case of an emergency.


Here are some use-cases and topics listed below wherein digital learning solutions are making life easier in current scenario for those working in healthcare:


Tele-Medicine Training

Tele-medicine is of great benefit in remote regions or smaller healthcare centers in villages and smaller towns that are far away from major cities and large hospitals. Tele-medicine is much more than a WhatsApp video-call. It is important for healthcare professionals at both ends of the line to make best use of the time available, make an accurate diagnosis with the reports shared or a live-stream of the patient’s status. Deploying a microlearning program or an animated eLearning program that teaches doctors and primary healthcare professionals to use tele-medicine effectively is one good use-case for digital learning in healthcare.


CPR and Defibrillator Training

Did you know that learning how to give CPR to someone and using a defibrillator can save thousands of lives globally. You can watch this video from St. John’s Ambulance on how to use a defibrillator:



Creating quick videos that teach people to perform CPR, using a defibrillator, performing the Heimlich maneuver, and basic first-aid can work well for not just people in healthcare but the common public as well.


Watch this video from the Mayo Clinic that teaches people to perform the Heimlich maneuver:



Patient Admission and Insurance Processing

Let us look at the role played by the secondary healthcare or non-medical staff working in healthcare. This includes people like ambulance drivers, front-office staff, security personnel, sanitation workers, etc. A hospital can be compared to a gigantic clock. There are several components involved in making it tick with clockwork precision. Providing non-medical staff with the right training to make patient admission, insurance-handling, and the billing procedure a smooth process reduces the stress on the family or guardian of the patient who is admitted in the hospital. Digital learning programs can be designed and deployed that cover all these aspects – etiquette, customer-care, accounting and billing process, inventory management, personnel management, etc.


Safety and Compliance Training

Safety and compliance training are important aspects of all private and government businesses / establishments. The focus is more so when it is a hospital or medical center. Safety and compliance training programs can be designed as per the rules of the country and the guidelines laid down by national and global medical organizations and the World Health Organization. Adherence to these compliance and safety laws are mandated by law and regular audits are conducted by private and government auditors to assess the compliance status of the hospitals. It is imperative that all staff, contractual and permanent, undergo these safety and compliance training programs. This helps them stay prepared for any emergency and answer any questions posed by the auditors.


Benefits of Deploying Digital Learning Solutions in Healthcare Training


Some benefits of deploying digital learning solutions in your hospital:

  • Keep your staff well-trained and efficient

  • Everyone knows what they need to do and this makes the patient admission process easier

  • Doctors have relevant data in hand from the patient information management system and this helps them work faster and make an accurate diagnosis

  • One major investment in creating digital learning solutions for your hospital can hold you in good stead for a long period of time


S4Carlisle – Helping the Healthcare Sector Adopt Digital Learning Solutions


At S4Carlisle, we believe in designing and deploying functional and useful eLearning that helps meet learning outcomes and makes people perform their roles with ease. If you are a healthcare provider looking to provide your employees with a digital learning experience that is both memorable and useful, please write to us at sales@s4carlisle.com. Let us make healthcare training simple, accessible, and useful.


Image Courtesy - Freepik

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